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2023

Web3 Gaming

Guild Management

with Gamefied

Empowering Guild Managers to Level Up their Guilds with Seamless Web3 Integration and Cutting-Edge Features.

With this innovative platform, guild managers can unlock the full potential of decentralized gaming communities and create an immersive gaming experience.

UI/UX Case Study

2022 - 2023

Overview

Project Intro

The web3 gaming guild management platform is designed to address the needs of gaming communities by providing a comprehensive solution for managing and organizing gaming guilds in the context of the evolving web3 ecosystem. With the rise of blockchain technology and the integration of NFTs (Non-Fungible Tokens), gaming guilds are seeking innovative tools and platforms that enable seamless management of members, assets, and activities.

Role

UX/UI Designer

Duration

8 - 10 Weeks

Screens

120+ Screens

Project type

UX & UI design

Problem statement

Many gaming guilds struggle with inefficient management systems that lack integration with web3 technologies, hindering their ability to fully leverage the benefits of blockchain, NFTs, and decentralized governance. Guild managers face challenges in effectively organizing guild members, distributing assets, tracking performance, and fostering collaboration within the gaming community.

Task

Design and develop a web3 gaming guild management platform that provides guild managers with the necessary tools and features to streamline guild management, enhance member engagement, and maximize the potential of web3 gaming communities.

Solution

Gamefied provides a cutting-edge solution to address the challenges faced by gaming guilds.

Integrating web3 technologies, blockchain, and NFTs.

Able to create and manage guild members, assign roles and responsibilities, distribute assets securely through NFTs, track member performance.

Facilitate seamless management and distribution of virtual assets, including in-game items and NFTs.

Provide comprehensive analytics and reporting capabilities, allowing guild managers to track guild performance, monitor individual progress, and identify areas for improvement.

Design process

As the experience designer, i was responsible for both strategies and visual design.

01

Discover

Interview

User Research

Competitive analysis

02

Define

Personas

Empathy Map

Journey Map

03

Ideate

User flow

Functional map

04

Design

Wireframes

Visual Design

05

Test

Usability Testing

Define Adjustments

Discover Phase

Qualitative Research

We interviewed multiple potential users to understand the challenges they are facing while they are managing their guild members and assets manually. A few question that we asked are listed below.

  • How do you currently manage your gaming guild and its members?

  • What are the biggest challenges you face in managing your guild members' performance and progress?

  • How do you assign roles and responsibilities to guild members? Is it a smooth process?

  • How do you currently distribute rewards and incentives among your guild members?

  • What features or tools do you wish existed to enhance guild management and co-ordination?

  • How important is it for you to integrate blockchain technology and NFTs into your guild management process?

  • How do you currently measure the success and growth of your guild?

  • Are there any specific metrics or analytics that would be valuable for you to track guild performance?

  • How would you like to manage and distribute NFTs among guild members?

  • How do you envision the ideal user experience and interface for a web3 guild management platform?

Key insights derived from the interviews

  • Guild managers struggle with tracking and managing guild members' performance and progress.

  • Assigning roles and responsibilities within the guild can be chaotic and challenging.

  • Guild managers desire a centralized dashboard to track real-time member performance, asset distribution, and communication channels.

  • Integrating blockchain technology and NFTs is seen as essential to add value, ownership, and new possibilities for asset management.

  • Guild managers lack data-driven metrics to measure the success and growth of their guilds.

  • Security measures for NFTs, including secure storage and protection against theft or fraud, are crucial.

  • Guild managers would like an intuitive interface for managing and distributing NFTs within the guild.

  • Minimal training should be required for guild managers and members to use the web3 guild management platform effectively.

  • User-friendly interface, intuitive navigation, and quick access to important information are essential for the ideal user experience.

Qualitative Research

We did an online survey using google forms to observe any pattern and similarity in what the potential users may want. The responses we collected assisted us in framing the problem correctly.

How would you rate the current process of managing your gaming guild and its members?


Excellent: 20%

Good: 35%

Average: 30%

Poor: 10%

Very Poor: 5%

Which of the following challenges do you face in managing your guild members?


Tracking member performance: 45%

Assigning roles and responsibilities: 55%

Distributing rewards and incentives: 40%

Communication and collaboration: 60%

Analyzing guild performance: 30%

How important is it for you to have a centralized dashboard for guild management activities?


Very important: 50%

Important: 35%

Neutral: 10%

Not important: 5%

Do you see value in integrating blockchain technology into your guild management process?


Yes, it adds value and enhances the experience: 60%

Maybe, if it provides tangible benefits: 30%

No, it doesn't interest me: 10%

Which features would you find most valuable in a web3 gaming guild management platform?


Real-time member performance tracking: 70%

Role assignment and management: 55%

Communication and collaboration tools: 65%

Analytics and insights on guild performance: 45%

How do you currently measure the success and growth of your guild?


Data-driven metrics and analytics: 40%

Personal observations and experiences: 45%

Combination of both: 10%

Don't measure success and growth: 5%

How do you currently handle communication and coordination among guild members?


Discord Groups & Channel: 40%

External messaging apps (e.g., Telegram, Slack): 55%

Combination of both: 5%

How important is it to have data-driven insights and analytics on guild and member performance?


Very important: 55%

Important: 35%

Neutral: 8%

Not important: 2%

Key insights derived from the survey

  • Guild managers, game masters, and captains rated efficient guild player management as highly important.

  • There is a general dissatisfaction with the current methods of assigning roles and responsibilities within guilds.

  • The majority of respondents expressed a high importance for a centralized dashboard providing real-time insights.

  • Integration of blockchain technology and NFTs was seen as having significant potential to enhance the gaming guild experience.

  • Communication and collaboration tools within guilds were rated as neutral to satisfied, suggesting room for improvement.

  • Data-driven metrics and analytics to measure guild performance were considered highly important.

  • Secure and reliable storage of NFTs within the guild was rated as important.

Competitor Analysis

We performed competitors analysis of the 4 major guilds to see what kind of services they are offering to their users, and what can we do to offer more better services.

Competitor

Strengths

Weaknesses

Opportunities

Threats

Yeild Gaming Guild

Robust guild management features

Limited customization options for guild settings

Expanding into NFT integration for unique rewards and assets

Emerging competitors offering more advanced features

Integration with popular gaming platforms and blockchain technology

Lack of in-depth analytics & performance tracking

Improving user experience and interface design

Potential challenges in scaling the platform as user base grows

Merit Circle

User-friendly interface and intuitive guild management workflows

Limited integration with blockchain and virtual asset management

Integrating NFT rewards and marketplace functionality

Increasing competition from platforms with broader feature sets

Comprehensive performance tracking and analytics for guild members

Lack of advanced role assignment and permission settings

Expanding into partnerships with game developers for exclusive benefits

User demands for more customization and advanced guild management features

Guildfi

Advanced asset management features, including in-platform trading

Complexity of platform features may require a learning curve for new users

Enhancing user onboarding & providing comprehensive tutorials

Competitors offering simpler and more streamlined guild management experiences

Robust guild governance and voting mechanisms

Limited integration with popular gaming platforms and game-specific metrics

Collaborating with game developers to offer exclusive in-game benefits

Regulatory challenges in the rapidly evolving web3 landscape

Avocado DAO

DAO structure for community governance

Complex governance mechanisms may not appeal to all guild managers

Expanding into cross-platform compatibility to cater to a wider audience

Increasing competition from more user-friendly and accessible platforms

Extensive integration with blockchain technology and smart contracts

Limited customization options for guild settings and roles

Integrating more gaming-specific features and partnerships

Regulatory uncertainties and challenges associated with DAO operations

In-depth analytics and performance tracking for guild members

Brainstorming

We started brainstorming based on the interviews, surveys, and research conducted.

Asset Management and NFT Distribution

  • Inventory management for guild assets

  • Secure storage and transfer of NFTs

  • Marketplace integration for buying/selling assets

  • Transparent and fair distribution of NFTs among players

  • NFT ownership verification and tracking

Analytics and Insights

  • Data-driven insights on guild performance

  • Visualization of performance metrics and trends

  • Predictive analytics for future performance projections

  • Benchmarking against other guilds or competitors

  • Suggestions and recommendations for improvement

Security and Privacy

  • Robust account security measures (e.g., two-factor authentication)

  • Privacy controls for member data and profiles

  • Secure storage and encryption of sensitive information

  • Compliance with data protection regulations

  • Anti-cheat and fraud prevention measures

Performance Tracking and Analytics

  • Real-time member performance tracking

  • Performance metrics and analytics dashboard

  • Leaderboards and rankings

  • Individual and team performance comparisons

  • Historical performance data and trends

Role Assignment and Management

  • Role customization and creation

  • Clear role descriptions and responsibilities

  • Role-based access control

  • Ability to switch roles or take on multiple roles

  • Integration with popular gaming platforms for role synchronization

Define Phase

Personas

We did an online survey to observe any pattern and similarity in what the potential users may want. The responses we collected assisted us in framing the problem correctly.

Vlad Patcas

33 / Male

Vlad is a 33-year-old professional gamer & a guild manager. He has a deep passion for competitive gaming and strive to lead his guild to victory in various gaming tournaments.

Occupation: Professional Gamer/Guild Manager

Tech/Skill: Proficient in gaming platforms, analytics tools, and community management platforms

Location: Budapest, Hungary

Goals:

Vlad’s main goal is to optimize the guild's performance by assigning appropriate roles, tracking and improving member performance, and implementing effective strategies to win competitions.

Pain Points:

Vlad often struggles with managing multiple guild members and their roles efficiently. He find it challenging to track individual performance, distribute rewards fairly, and keep the guild members motivated.

Behavior:

Vlad is highly competitive, detail-oriented, and data-driven. He actively seek performance metrics and analytics to make informed decisions. Vlad values platforms that provide real-time insights, seamless communication, and efficient coordination among guild members.

Robert Inge Halstensen

32 / Male

Robert is a 32-year-old data analyst and a guild manager. He approach guild management with a strong focus on data-driven decision-making and optimizing guild performance.

Occupation: Data Analyst/Guild Manager

Tech/Skill: Proficient in data analytics tools, gaming APIs, and performance tracking platforms

Location: Bucharest, Romania

Goals:

Rob’s primary goal is to leverage data and analytics to improve the guild's overall performance. He aim to identify strengths and weaknesses, assign roles strategically, and implement data-backed strategies for success.

Pain Points:

Rob often struggles with accessing real-time performance data, tracking individual member contributions accurately, and distributing rewards and NFTs securely and fairly.

Behavior:

Rob is analytical, detail-oriented, and highly focused on performance optimization. He value platforms that provide comprehensive analytics, data visualization, and secure NFT distribution mechanisms.

Empathy Map

This process was done to define the target audience with more clarity, as well as illustrate their needs and actions. Empathy mapping helped me gain perspective on their thoughts and feelings. The data in the empathy map is based on insights from user interviews.

Says

"I struggle to effectively manage my gaming guild and keep track of member performance."

"It's challenging to assign roles and responsibilities to guild members and ensure everyone is on the same page."

"Understanding the overall performance and growth of my guild is difficult without proper analytics."

Thinks

"I wish there was a centralized platform to streamline guild management tasks."

"It would be great to have a comprehensive dashboard to track guild and member performance."

"I want a platform that simplifies asset distribution and provides a transparent system for rewarding guild members."

Does

Manually tracks member performance using spreadsheets or notes.

Relies on multiple platforms for communication, resulting in scattered conversations.

Spends significant time and effort distributing assets and rewards.

Explores various tools and resources to improve guild management efficiency.

Feels

Frustrated with the current fragmented guild management processes.

Overwhelmed with the amount of manual work involved in managing the guild.

Motivated to create a successful and thriving gaming community.

Excited about the potential of web3 technologies to enhance the gaming guild experience.

User Journey Map

We made a visual representation of the user’s journey across all touch-points of our application to understand where we can improve the user experience.

Stage

Actions

Touch Points

Emotions/Needs

Onboarding

1. Visits the web3 gaming guild management platform

1. Visits the web3 gaming guild management platform

Excitement: Eager to explore the platform

2. Creates account & complete the registration process

Registration form

Trust: Expects a secure and smooth registration process

3. Sets up the guild, including name, description, and privacy settings

Guild setup interface

Control: Wants to customize the guild settings

Managing Guild Members

1. Views the list of guild members and their roles

Members list

Organization: Wants an overview of guild members and their roles

2. Adds or removes guild members, assigning appropriate roles

Member management interface

Efficiency: Needs to manage guild members easily and efficiently

3. Communicates with guild members through chat or messaging

Chat or messaging feature

Collaboration: Requires effective communication with guild members

Assigning Roles

1. Reviews the performance and activity of guild members

Performance analytics and metrics

Insight: Wants data-driven decision-making

2. Identifies high-performing members and selects game masters and captains

Performance analytics and member profiles

Leadership: Needs to assign roles based on performance

3. Adjusts roles and permissions as needed

Role assignment and permission settings

Flexibility: Requires the ability to modify roles easily

Managing Assets

1. Accesses the guild's assets and resources

Asset management interface

Resourcefulness: Ability to oversee and manage guild assets

2. Allocates and distributes assets to guild members

Asset distribution feature

Fairness: Ensures equitable distribution of assets

Dashboard Insights

1. Views real-time data and trends related to guild performance and activities

Dashboard with analytics and data visualizations

Informed: Gains insights to make informed decisions

2. Analyzes metrics and trends to identify areas of improvement and plan future strategies

Performance analytics and trend analysis

Progress: Aims to improve guild performance and growth

3. Sets goals and tracks progress towards achieving them

Goal-setting and progress tracking

Motivation: Driven to achieve set goals and milestones

4. Generates reports for stakeholders or higher-level management

Reporting and exporting features

Transparency: Demonstrates the guild's performance to stakeholders

Exit

1. Logs out or exits the web3 gaming guild management platform

Logout or exit option

Satisfaction: Overall positive experience with the platform

Ideate Phase

Card Sorting

Card Sorting is a UX research technique for discovering how people understand and categorize information. This would help us design better information architecture.

Role Management

Role creation

Clear role responsibilities

Role-based control

Role customization

Communications

In-platform communication

Notification system

Tournament organization

Social media integration

Performance Management

Performance tracking

Analytics dashboard

Performance data

Leaderboards and rankings

Performance Management

Data-driven insights

Guild performance

Visualization of metrics

Competitive benchmarking

NFT Distribution

Secure storage

Secure NFT transfer

Ownership verification

NFT Tracking

Security and Privacy

Robust security measures

Privacy controls

Secure storage

Encryption of information

User Flow

We created a flow to illustrate how the users will navigate through the application.

Design Phase

Low Fidelity Wireframes

Low fidelity wireframes show all the details of the page. These wireframes are extremely detailed and show every single element on the screen.

Design System

We prepared the general design system before going to design interfaces and little by little, we completed the design system while we designed each screen.

Typography

Aa

Primary typeface

Urbanist

Aa

Bb

Cc

Dd

Ee

Ff

Gg

Hh

Ii

Jj

Kk

Ll

Mm

Nn

Oo

Pp

Qq

Rr

Ss

Tt

Uu

Vv

Ww

Xx

Yy

Zz

0

1

2

3

4

5

6

7

8

9

Title

24px | Medium

Headings

18px | Regular

Button Text

16px | Medium

Body Text

14px | Regular

Caption/Label

12px | Regular

Typescales

Base Value: 18

Scale: 1.25

44px

2.444rem

The quick brown fox jumps over the lazy dog

35px

1.944rem

The quick brown fox jumps over the lazy dog

28px

1.556rem

The quick brown fox jumps over the lazy dog

24px

1.278rem

The quick brown fox jumps over the lazy dog

18px

1.000rem

The quick brown fox jumps over the lazy dog

16px

1.000rem

The quick brown fox jumps over the lazy dog

14px

0.778rem

The quick brown fox jumps over the lazy dog

12px

0.667rem

The quick brown fox jumps over the lazy dog

Colors

Light Mode

Primary Colors

Secondary Colors

Neutral Colors

Black

Main

White

User interface

We used both light and dark theme for our dashboard.

Dashboard

Dashboard has the overview of analytics from every section which includes guilds and player’s performances, top games, top earnings etc.

Game Vault

Game vault has the option to add new games to the platform, edit already added games and add or edit the badges required for joining guilds.

Game Details

Game details page provide information about games for guild manager and other users to discover new games and add them to their guild or apply for scholarships.

Guilds

Guilds page show the list of the guilds that admin own and all other guilds that are currently on the platform. Admin can onboard new guilds in this section.

Notifications

A notifications system was also added on the dashboard for tracking important things on the dashboard.

Guild Performance

Guild performance can be tracked from the guild main profile. Guild manager can add/remove roles of games master, captain and scholars. Revenue split between users can be set from the main page of guild. Guild manager can also issue scholarships for his guild.

Asset Management

From the guild vault, guild manager can securely transfer or distribute assets among the guild members. Guild manager also has the option to pull back assets from the members.

Tournaments

Tournaments section has the option to create and organize tournaments and distribute rewards among the guild members. This section has all history of the previous tournaments as well.

Tournament Details

Tournament details page has several options including communication system between team, recent matches, announcements and the top players.

Revenue Split

While onboarding a new guild, admin can set the revenue split between the company and the guild according to the contract terms between them.

Roles system

Roles is the most important system on the dashboard that allows the admin to create and edit permission on the platform for each role. Its designed in the most simple way possible. Admin has to just change the values from read/write, read only and restricted.

Settings

In settings, the user can set multiple options like appearance, change email/password, add/edit wallet address, light/dark theme etc.

Scholar Dashboard

The scholar can see all of the important details like open scholarships, his performance overall and in separate games and the assets that he own right on his home screen.

Thank You

Ashar Iqbal

ashar.iqbal022@gmail.com

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